How to Purchase
If I don’t have my prescription, can you call my doctor to get it for me?
Yes we can. Please call us or book an appointment online to get started.
Do you accept flex spending (FSA/HSA)?
Yes we do. Please call us or book an appointment online to get started.
Do you accept insurance?
We are happy to provide an itemized receipt for you to submit for reimbursement
What is your return policy?
Refunds and/or returns are not available, but we want our clients to be happy. If you are unsatisfied with your frames, please contact one of our opticians so we can discuss our options.
What type of warranty comes with my eye glasses?
We offer a 1-year warranty should any manufacturer defects occur with your new pair of glasses.
Do you sell prescription and non-prescription sunglasses?
Yes we do. Please call us or book an appointment online to get started.
Maintenance
How can I schedule maintenance or repairs?
We will be happy to schedule a follow-up appointment for any maintenance or repairs needed on your frames. Please call us or book an appointment online.
What are your recommendations for cleaning and maintaining my new eyewear?
We recommend storing your glasses within its case and using a lens cloth and spray that we provide for daily cleaning. If you have a specific material, please call or book an appointment online for routine follow-up.
Do you make custom frames or lenses?
Yes we do. We work directly with our clients to create unique, one-of-a-kind pieces of eyewear. Please call or book an appointment online to get started.
Lenses
Can you replace lenses I have in my current frame?
Yes we can. Please call us or book an appointment online to get started.
What are transition lenses?
Transition lenses automatically lighten and darken depending upon the amount of sunlight (or UV) present. This is the ideal option for those who want the convenience of clear and sun lenses in one frame.
What are polarized lenses?
Polarized lenses are an ideal option for anyone who spends time outdoors, especially when doing high-glare activities around water or snow. Polarized lenses also help reduce glare and provide clarity while driving. Please call or book an appointment online to discuss our many options.
What is difference between progressive and bifocal lenses?
Progressive lenses are multifocal lenses that offer multiple viewing zones (near, intermediate and far). Unlike bifocal lenses, there is no visible line with progressive lenses. Bifocal lenses offer two viewing zones (near and distance) and have a visible line to show the different zones of the lenses.
What are bluelight lenses?
Bluelight lenses have filters that block or absorb blue light when looking at digital screens. Bluelight lenses help reduce potential damage to your retina from prolonged exposure to bluelight.
Do I need an anti-reflection coating on my lenses?
AR coatings eliminate reflections from the front and back of your lenses allowing more light to pass through your lenses. With sunglasses, AR coatings help to eliminate reflections of light on the backside of your lenses. These coatings ensure better optical quality for your glasses.